Privacy Policy

Effective Date: May 26, 2026

Thank you for choosing RecoverMate: Photo Restore. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information, and how you can control it. By using our app, you agree to the practices described below.

1. Information We Collect

a. Automatically Collected Data

When you use the app, we may automatically collect:

• Device Information: Including device brand, model, OS version, advertising ID, language settings, screen size, RAM, and available storage.
• Usage Data: App interactions, in-app behavior, crash logs, and feature usage (e.g., which recovery methods you use).
• Tracking Info: IP address, cookies, and referral URLs for analytics and attribution (e.g., via AppsFlyer).

b. Information You Provide

• Support Requests: When you contact us, we collect your email and message content.
• Permission-Based Data:Storage Access: With your explicit permission, we scan your device’s internal and external storage to identify deleted or lost photos that may be recoverable. This process may access file metadata (e.g., timestamps, file sizes) and, where technically required, fragments of image data to perform recovery. We do not read or collect any non-image files (e.g., documents, personal messages) except as necessary for photo recovery.Recovered Photos: Any photos you choose to restore are saved locally on your device. We do not upload, store, or share your recovered photos on our servers.

2. How We Use Your Information

We use the data we collect for the following purposes:

• To operate and improve core features, including scanning for and recovering deleted photos.
• To provide technical support and resolve user issues.
• To show non-personalized or (with your consent) personalized advertisements.
• To analyze performance and app usage patterns.
• To comply with legal obligations and protect our rights and users.

3. Sharing Your Information

We may share your data with:

• Trusted Partners: Such as AppsFlyer, Firebase, and AdMob for analytics, attribution, and ad services. These partners only receive data necessary for their services.
• Legal Authorities: When required by law or legal process.
• In Case of Business Transfer: If the app is sold or merged, user data may be transferred as part of the transaction.

4. Your Privacy Rights

We respect your privacy rights under global laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Under GDPR (EU Residents):

• Right to Access: Know what data we hold about you.
• Right to Rectification: Correct inaccurate information.
• Right to Erasure: Request deletion of your data.
• Right to Restrict Processing: Limit the use of your data.
• Right to Object: Opt out of data usage for marketing.
• Right to Data Portability: Receive your data in a readable format.

Under CCPA (California Residents):

• Right to Know: About the personal data we collect and use.
• Right to Delete: Request the deletion of your personal data.
• Right to Opt-Out: Say no to the sale or sharing of your personal data.
• Right to Non-Discrimination: You won't be penalized for exercising your rights.

5. Data Security

We take data security seriously. We use encryption, access restrictions, and other safeguards to protect your data. However, no system is 100% secure, so we cannot guarantee absolute protection. Importantly, any recovered photos remain on your device and are never transmitted to our servers.

6. International Transfers

Your information may be processed and stored in countries outside your own, where data protection laws may differ. By using our services, you agree to such cross-border transfers.

7. Children's Privacy

Our app is not intended for children under 18. We do not knowingly collect data from minors. If such data is accidentally collected, it will be promptly deleted.

8. Changes to This Policy

We may update this Privacy Policy occasionally. If we do, we will update the "Effective Date" at the top and notify users where appropriate.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us.